Dental
Vision
24 Hour Doctor & Nurse Advice Line
Acupuncture & Chiropractor
Gym Membership
Rides to the Doctor
Hearing Aid
Over-The-Counter Supplies
Made Easy Meals Program
Papa Pals
State of Emergency Announcements
Enrollment FAQs
Request a Member ID Card
Order Over-the-Counter Supplies
Appoint Representation
File a Grievance
File an Appeal
Submit a Healthcare Claim or Bill
Disenroll from Brand New Day
Find Community Based Resources
Participate in the Rewards Plus Program
Check my Rewards Plus Program balance
Mail Order Rx and Extra Help
Medication Therapy Management Program
Safe Medication Disposal English | Spanish | Chinese | Korean | Vietnamese
Extra Help to Pay for Prescription Drugs
Prior-Authorization, Coverage Determination, and Exceptions
Prescription Drug Transition Policy
Step Therapy
File an Appeal for Part D Prescription Drugs
Top 3 Money-saving Tips on Prescription Drugs
$0 Copay Drug List
What you should know about opioid pain medications English | Spanish
Pharmacy $0 MA Vaccine List
Plan Documents (ANOC, EOC and Summary of Benefits)
Health Education
Medicare Resources
Member Resource Guide 2023 (English) (Spanish)
Multi-Language Interpreter Services
Brand New Day Member Hub
Non-Discrimination Notice
Out-of-Network Coverage Rules
Part C Pre-Authorizations, Organizational Determination, Appeals, and Grievances
Privacy Practices for Protected Health Information (PHI)
Provider/Pharmacy Search
Utilization Management
Medicare Plan Ratings / Medicare STAR Ratings 2023 (English | Spanish | Chinese | Korean | Vietnamese)
Winter Newsletters (English | Spanish | Chinese | Korean | Vietnamese)
Spring Newsletters (English | Spanish | Chinese | Korean | Vietnamese)
Summer Newsletters (English | Spanish | Chinese | Korean | Vietnamese)
Fall Newsletter (English | Spanish | Chinese | Korean | Vietnamese)
Over-the-Counter (OTC) Order Form (2023) (English)
Appeal Form (English | Spanish | Chinese | Korean | Vietnamese)
Appointment of Representative Form (English | Spanish)
Authorization for Disclosure of Protected Health Information
Enrollment Forms (2023)
Express Scripts Direct Order Forms (English | Spanish)
Grievance Form (English | Spanish | Chinese | Korean | Vietnamese)
Authorization Service Request Form (English | Spanish)
Benefit Highlights
2023 Health Risk Assessment (HRA) (English | Spanish | Chinese | Korean | Vietnamese)
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