Member Services: 1-866-255-4795 | TTY:711

Call to Enroll: 1-833-698-1049 | TTY:711

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Request a Member ID Card

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Information Last Updated: 8/2/2023

Member ID

You will receive a Brand New Day ID card within 10 days of when your initial application is processed. If you misplaced your Brand New Day ID Card, we are happy to replace it for you. Just give us a call.

In the meantime, if you need assistance with obtaining services call our Member Services Department and we will provide your healthcare provider or pharmacy the information they need to get you the care or services you need.

brand new day member id card info

Member Services Department Contact Information


1-866-255-4795 TTY: 711

Hours of Operation

Monday – Friday 8 a.m. – 8 p.m.

October 1 - March 31:
Monday - Sunday 8 a.m. – 8 p.m.

Mail Address

Brand New Day
Attn: Enrollment Department
P.O. Box 93122
Long Beach, CA 90809

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