Member Services: 1-866-255-4795 | TTY:711
Call to Enroll: 1-833-698-1049 | TTY:711
Information Last Updated: 10/30/2023
Need a ride to a medical or dental appointment? Your transportation benefit through SafeRide Health will provide you with routine or non-urgent medical transportation to see a doctor, access specialty services, visit a dentist, or even pick up prescriptions at the pharmacy.
Important: Your plan includes a limited number of one-way trips to approved locations. Please see your Evidence of Coverage (EOC) to find the number of trips included in your plan, along with approved locations and distances.
How to Schedule a Ride
1. Call SafeRide at 1-855-932-5416, TTY 711, to create your SafeRide member portal account. Step by step instructions can be found here
2. Once you’re set up in the SafeRide member portal, schedule your rides online at the SafeRide website.
Please schedule at least two days in advance when possible, and make sure to schedule a round trip if needed.
If you use a wheelchair or need gurney transportation, please specify that you need non-urgent medical transportation.
SafeRide Health Contact Information
1-855-932-5416 TTY: 711
Monday – Saturday 6 a.m. – 8 p.m PST.
P.O. Box 93122 Long Beach, CA 90809
Universal Care, Inc. dba Brand New Day. All Rights Reserved © 2023
