Member Services: 1-866-255-4795 | TTY:711
Call to Enroll: 1-833-698-1049 | TTY:711
Information Last Updated: 10/30/2023
Your plan may include a healthy foods allowance, which is available for qualifying members with an eligible chronic condition. This allowance can be used to purchase plan-approved healthy food items to help you maintain a well-balanced diet.
Your healthy foods allowance is loaded onto an easy-to-use Benefits Mastercard© Prepaid Card from NationsBenefits. NationsBenefits will mail your flex card to you and your funds will be loaded onto it at the beginning of each month or quarter1. Unused allowance amounts do not carry over to the next frequency period, so be sure to use them before they expire!
How to Purchase Eligible Grocery Items
Visit NationsBenefits to create your account and get started.
Or download the Benefits Pro app to your smart phone. Search “Benefits Pro” in the App Store or Google Play.
Simply swipe your flex card at checkout to pay for your grocery items at approved locations.
Call NationsBenefits at the number below to place a phone order.
Call NationsBenefits to request a Grocery catalog, or view the catalog at the links below.
Simply complete and mail the order form included in the Grocery catalog.
View the 2024 Grocery Catalog:
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NationsBenefits Contact Information
Phone: 1-877-280-6207
TTY: 711
Hours of Operation: 8 a.m. – 8 p.m., 7 days a week
Language support services are available.
Web:
1Allowance amounts and frequency periods (i.e., monthly, quarterly) are dependent on your plan’s benefits. Please refer to your Evidence of Coverage for details. The Benefits Mastercard® Prepaid Card is issued by The Bancorp Bank N.A., Member FDIC, pursuant to license by Mastercard International Incorporated and card can be used for eligible expenses wherever Mastercard is accepted. Mastercard and the circles design is a trademark of Mastercard International Incorporated. Valid only in the U.S. No cash access.
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