Be sure to call first; do not go straight to the office, urgent care or ER. Your doctor will assess your symptoms and tell you what to do next.
If you need help reaching a doctor please call Brand New Day. If you cannot reach your doctor, call Teladoc or the Brand New Day Nurse Advice Line.
Here’s how to reach us:
Brand New Day Member Services 1-866-255-4795, TTY 711
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Virtual Care
Description
Cost to You
Call your Primary Care Physician (PCP)
Talk to your PCP by phone
Your PCP’s phone number is on the front side of your Brand New Day ID Card
Cost
$0
Teladoc
Talk to board-certified doctors 24/7 by phone or video call 1-800-835-2362 , TTY 711 or www.teladoc.com
Brand New Day Nurse Advice Line
Talk to a nurse 24/7 by phone at 1-888-687-7321, TTY 711
Information Last Updated: 3/8/2021