Need a ride? SafeRide Health will ensure that you have the right ride at the right time for an optimal, secure transportation experience.
Schedule your ride a day in advance and call 855-932-5416, TTY 711 – Monday-Saturday 6a-6p local time. Before you schedule, have your Brand New Day Member ID and trip details like pick up and drop off addresses. With SafeRide, you can get to care more easily with flexible pre-scheduled and on-demand rides. We are excited to bring this benefit to all eligible Medicare Advantage members.
Schedule your rides online through SafeRide’s member portal:
1. Learn how to get setup in SafeRide’s member portal here
2. Call SafeRide at 855-932-5416
3. Once you’re set up in the SafeRide member portal, schedule your rides online at the SafeRide website.
Schedule Routine & Medical Transportation (to and from doctor visits, non-urgent)
1-855-932-5416 TTY: 711
Monday – Saturday 6 a.m. – 8 p.m PST.