Member Services: 1-866-255-4795 | TTY:711

Call to Enroll: 1-833-698-1049 | TTY:711

Google Translate Button

Submit a Claim or Bill

couple inside smiling looking at computer

Information Last Updated: 8/2/2023

How and Where to Send Us Your Request for Payment

Send us your request for payment, along with your bill and documentation of any payment you have made. It’s a good idea to make a copy of your bill and receipts for your records.

Mail health care bills to:

Brand New Day
Attn: Claims Department
PO Box 93122
Long Beach, CA 90809

Mail prescription drug bills to:

Express Scripts
Attn: Medicare Part D
PO Box 14718
Lexington, KY 40512‐4718
Fax: (608) 741‐5483

Medicare Part D Prescription Drug Claim Form (English) (Spanish)

You must submit your claim to us within one year for medical claims and three years for prescription drug claims of the date you received the service, item, or drug.

Contact Member Services if you have any questions. If you don’t know what you should have paid, or you receive bills and you don’t know what to do about those bills, we can help. You can also call if you want to give us more information about a request for payment you have already sent to us.

Brand New Day Member Services Department Contact Information

If you need help submitting a claim, please contact Brand New Day Member Services through one of the following ways:

Phone

1-866-255-4795 TTY: 711

Contact Hours of Operation

Standard:
Monday – Friday 8 a.m. – 8 p.m.

October 1 - March 31:
Monday - Sunday 8 a.m. – 8 p.m.

Paper Claim Submission Mailing Addresses


Medicare

Brand New Day
Attn: Claims Department
Manhattan Data LLC. 26741 Portola Pkwy. Ste. 1E #930
Foothill Ranch, CA 92610-1763

Medi-Cal

Brand New Day
Attn: Claims Department
26741 Portola Pkwy. Ste 1E #929
Foothill Ranch, CA 92610-1763

For Appeals and Paper claims with attachments including any supporting documentation:

Brand New Day
Attn: Claims Department
P.O. Box 93122
Long Beach, CA 90809-6547

Explore our comprehensive and affordable plans today.

Find Plans